Online Banking Access
Security Awareness and System Management
Customer security and protection is FIRST BANK OF LINDEN’S top priority. We are constantly exploring new ways to improve the security of our banking products and services. We’ve provided helpful security awareness tips below to educate you on the many ways to maintain a smart and safe banking experience. If you have any questions or concerns, please contact the BANK.
Computer System Security
- All computers and networks should be equipped with updated and reliable Antivirus, Malware, and Spyware detection software.
- Set your antivirus software to automatically update to the newest version so the software’s list of viruses can stay current. The automatic update option can usually be found in the software’s configuration settings.
- Use the antivirus, malware, and spyware software to scan emails.
- Beware of unusual system performance, such as program failures, multiple browser window popups or random computer restarts, which could indicate that someone is attempting to take control over your computer or mobile device.
- Keep your computer Operating System (OS) current.
User ID and Password Management
- Keep login credentials (user ids, passwords and any security devices) confidential and in a safe place.
- Do not store the credentials on your mobile device.
- Do not keep written login and password information in any place where others can view or access (desk, kitchen, common areas).
- Do not use “easy” passwords. Choose complex passwords. An example might be to use the first letters in a phrase or favorite saying. When possible, use a unique combination of upper case, lower case, numbers and special characters.
- Change your password periodically.
- First Bank representatives will never ask for your login credentials.
Suspicious Websites, Emails, Advertisements or Pop-up Windows
- Beware of suspicious emails from unknown addresses or someone unlikely to send an email, such as the IRS.
- If you accidentally open a suspicious email, do not click on any of the links within the email.
- If a suspicious email is opened and/or the links within the email are clicked, immediately contact an Information Technology employee/consultant to perform diagnostics and a virus scan.
General Best Practices
- Check your account daily and utilize the “Alert” feature available with First Bank’s Online Banking.
- Familiarize yourself with a local Information/Technology company/professional in case a problem occurs.
- Always lock your workstation when it is unattended.
- Do not leave an Internet or Mobile Banking session unattended for any period of time. Always sign out or logoff.
- Contact First Bank of Linden immediately if you suspect fraud or a breach of your account or systems
- Shred all documents containing personal information.
- Review Bank statements promptly and carefully.
- Periodically check your credit report for any unusual changes.
- Only divulge personal information to someone you are positive of their identity and only if you initiated the contact.
- Protect ATM cards and PINS.
- Report a lost or stolen card immediately.
- Choose a PIN different from your address, telephone number, and date of birth.
- Observe card readers, if they appear damaged or modified, don’t use them.
Cyber Security Awareness
Cyber related crime and Identity Theft are on the rise. Listed below are links for information and tips on how to protect yourself and your information online:
- National Cyber Security Alliance
- Department of Homeland Security
- US-CERT - Cyber Security Tips
- Federal Trade Commission
- For a free copy of your credit report